Season Tickets

Managing Your Season Ticket

• How many ticket points do I get for my Season Ticket?
• How do I transfer or exchange my Manchester City tickets?
• Can I keep the Season Ticket of a family member has passed away?
• What is the 16-match ticket utilisation policy for Season Ticket Members?

Friends & Family list

• How do I add fans to my Friends and Family list?
• How do I remove fans from my Friends and Family list?
• What are Managed Friends and Family?
• How do I add fans to my Managed Friends and Family list?
• How do I add a fan in my Friends and Family list to my Managed Friends and Family list?

Season Ticket Payments

• How do I change my Direct Debit details?
• How do I change the date of my Direct Debit?
• How do I pay off extra Direct Debit instalments?

Flexi Season Ticket Information

• What is a Flexi Season Ticket?
• What if Flexi Season Ticket Members cannot attend a match?
• What is the 10-match policy for Flexi Season Ticket Members?
• How do Flexi Season Ticket Members buy cup match tickets?
• How do Flexi Season Ticket Members buy Premier League tickets?
• Can Flexi Season Ticket Members switch to a Gold Season Ticket?

See all 8 articles

Cup Schemes

• What are Cup Schemes?
• How do I join a Cup Scheme?
• How do I leave a Cup Scheme?
• Are cup matches included in my Season Ticket?
• How do I update my Cup Scheme payment details?
• How will I receive my ticket for Cup Scheme matches?

Away Tickets

• How do I purchase men's away match tickets?
• How will I receive my men's away match ticket?
• Can I purchase men's away match tickets for an under 18?
• Will I receive ticket points for purchasing men's away match tickets?
• What should I do if I have not received my men's away match ticket?