If you have a membership, your ticket will automatically be loaded to your Mobile Pass, to access this, please visit our help centre article here.
However, if you don’t have a membership, your ticket will be sent as a mobile match ticket by email, or available to download from your online account, as soon as it has been transferred to you.
Step One: Open your email
The email we send with your mobile ticket and transfer confirmation, will look a little something like this:
It's really important that you open the email using your mobile phone and not your laptop; you will not be able to download your ticket onto a laptop or tablet.
Step Two: Download to an Apple or Android mobile device
Scroll down your email and look across where it says: 'Download Ticket'
You'll need to click the link above, it will then open an external browser on your phone, where you can select to download for either apple or android;
Step Three: Complete your download!
- Follow the on-screen steps to save your mobile ticket to your mobile wallet.
To download your mobile ticket from your account, simply follow the steps below:
Step One: Log in to your online account through your mobile internet browser.
- Open Safari or Chrome, or whichever browser you use on your mobile phone, and go to mancity.com/account.
- You may need to sign in, or if you're already logged in you'll be taken straight to your account page.
Step Two: Select "Tickets"
- Once logged in, select Tickets, which you'll find near the top of your ticketing information page. You may need to scroll from right to left for this option to appear.
Step Three: Choose the Ticket you want to download.
- You may see more than one ticket as your friends and family may appear here.
- You will be able to download more than one tickets (for example, if your attending with someone who doesn't have a mobile device - a child, a PA) however, you can only download one at a time.
- Tap on the tick box next to the ticket you want to download.
- Hit the Add To Mobile button
Step Four: Download to an Apple or Google device
- A new page will open, showing two options - download to your Apple Wallet (if you have an iPhone) or Google Wallet (if you have an Android phone).
- Choose the correct option for your phone.
Step Five: Complete your download!
- Follow the on-screen steps to save your membership to your mobile wallet.
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