From Monday 28 July, all Season Ticket Members can download their new mobile ticket.
We’re looking forward to welcoming you back to the Etihad Stadium for the 2025/26 Season. To get ready, you need to download your new mobile Season Ticket.
- Open your phone’s internet browser and go to mancity.com/account, then log into your account.
(Struggling to log into your account? Read more about your account here, and click 'Forgot your password' to receive a reset link via email.) - Tap “Tickets”, then select “Season Tickets”.
- Choose the Season Ticket you want, and click “Download”.
- A new page will open – choose either Apple Wallet or Google Wallet.
- Follow the on-screen steps to save your new Season Ticket to your mobile wallet.
- Open your mobile wallet, to check that your new Season Ticket is there.
You will find some FAQs at mancity.com/help/mobiletickets, including a step-by-step guide to downloading your mobile Season Ticket.
While you're in your mobile wallet:
- Make sure that your old Season Ticket has been removed from your wallet.
- Enable automatic updates, so your ticket is ready ahead of each match.
You must download your new mobile Season Ticket before you arrive at the Etihad, so that you can enter through our newly upgraded turnstiles.
What else do I need to know about my mobile Season Ticket?
- Season Tickets can only be downloaded twice. You can read more about this here, and if you need help, contact Fan Support (details below).
- Block and row numbers may look different to last season, but don’t worry – your seat hasn't changed (unless you chose to relocate!). As part of the stadium expansion, we’ve re-labelled levels, blocks, and rows. Your physical seat remains the same.
- Match details might not show on your Season Ticket just yet, but making sure that automatic updates are switched on means that they will appear before each game.
We're here to help!
- Check our Mobile Ticketing FAQs in the Help Centre
- Call Fan Support: +44 (0)161 444 1894
- Email: mancity@mancity.com
- Visit us in person: Our West Fan Support Office (opposite the Colin Bell stand) is open until Friday 1 August, 9:30am – 5:15pm.
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