Ticket Exchange allows you to list your ticket for the games that you can’t attend and earn your money back. This also makes sure that other fans can go to the game instead and support the team on matchday.
Twelve matches (selected matches only, to be confirmed soon) will be guaranteed refunds.. Guaranteed refunds are for mens’ matches.
You can get guaranteed refunds for 12 men’s team matches.
For the 2024/25 season, you will be able to list your ticket up to 6 hours before kick-off.
More information on this will be sent ahead of the new season.
How it works:
• Listed tickets will go on sale to other fans around three weeks before matchday.
• If your seat sells, we will refund you for 1/19 of your Season Ticket price. 93:20 season ticket members will get 1/22
• Women's Season Ticket Members will receive 1/11 of your Season Ticket price.
• Once the match has taken place, we will refund you for that match into the UK nominated bank account.
• No additional fees apply, and you will retain your ticket points for any traded match.
• Only Season Ticket holders can sell their seats on City Ticket Exchange and it applies to home Premier League/Women's Super League matches only.
Please note that once your seat has sold on the Ticket Exchange, as per our ticketing Terms and Conditions, the buyer of your seat can still cancel their purchase and receive a refund up until 7 days before the fixture. In the event of this happening, the Club will notify you by email that your seat has no longer sold and has instead been re-listed on the Ticket Exchange.
Terms and Conditions apply. Funds can only be deposited into a UK bank account.
*93:20 Season Ticket holders will receive the equivalent funds of one twenty-secondth (1/22) of their Season Ticket price.
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