Once you have renewed your 2024/25 Season Ticket, you will have the opportunity to relocate from your existing seat on Friday 12th April from 9 am until 5 pm. To assist with relocating your seat, you can view the Etihad Stadium 3D seat viewer here.
This can be done online by following the below guide (*please note all imagery was captured before the relocated window opened and does not represent live availability at the time of viewing):
1) Log in to your ticketing account online and select the ‘Season Tickets’ tab on the left-hand side of the page.
2) Within the ‘Season Tickets’ tab, select your 2024/25 Season Ticket and press 'Relocate Seat’ to view the stadium seating plan.
3) Once you are in the stadium seating plan, select the block you would like to relocate into to view the live availability.
4) Upon clicking the block you would like to relocate into, select the seat you would like and press 'OK' in the bottom right corner.
5) Once you have clicked 'OK', you will see the below screen. This example is relocating to a seat that is more expensive than the 2023/24 seat and £55 is the price difference. Please review this screen when you see it, for any price differences and press 'checkout'.
6) You will then be prompted with a payment methods screen, at which point, select the payment method in which your Season Ticket was renewed. For example, if you renewed with the payment method:
Direct Debit (1st) Please select Direct Debit (1st) as your payment method and confirm in the bottom right corner, your Direct Debit instalments will then be adjusted accordingly. If the price has increased, the instalments will have increased and if the price has decreased, the instalments will have decreased.
Direct Debit (15th) Please select Direct Debit (15th) as your payment method and confirm in the bottom right corner, your Direct Debit instalments will then be adjusted accordingly. If the price has increased, the instalments will have increased and if the price has decreased, the instalments will have decreased.
Annual Direct Debit (1st) please select Annual Direct Debit (1st) as your payment method and confirm in the bottom right corner, that your single Direct Debit instalment amount (which will be taken on 1st July 2023) will then be adjusted accordingly.
Annual Direct Debit (15th) please select Annual Direct Debit (15th) as your payment method and confirm in the bottom right corner, that your single Direct Debit instalment amount (which will be taken on 15th July 2023) will then be adjusted accordingly.
Online Credit/Debit Card Please select Online Credit/Debit Card, your payment card will be stored from your manual renewal, but if you wish to pay using a different card you can do so at this point. If the seat you relocate to is more expensive, you will be asked to pay the uplift with the above information, if the seat is less expensive, you will be refunded to your original payment card.
7) Once the checkout has been completed, you will see a screen that displays a message as below and your Season Ticket relocation will be complete.
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