1) Load the Season Ticket Member in UNIFY and head to the 'SEASON TICKETS' tab
2) Select 'View Tickets' and click 'Subscriber Tickets'.
3) Select the match you would like to donate then in the top left corner, select the 'return' arrow and within the drop-down menu, click 'Return as Donation'.
4) You will be prompted with the below advising a donation is about to take place and asking you to confirm.
5) Select where the donation is intended to go (you will only see City in the Community). Then click 'OK'.
6) Once you click 'OK', this is the final step for donating so make sure the fan is 100% sure (as this is irreversible).
7) Once 'OK' has been clicked on the previous page, you will see the below. The fan will then receive a confirmation email.
8) This is how a 'donation' appears in the CRM profile within UNIFY.
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