City Matters is the Club’s formal fan engagement programme. It exists to provide a structured forum for Manchester City fans to engage with senior Club representatives in a constructive manner, in an environment where ideas and feedback can be shared and discussed, relating to topics which directly impact the fan experience.
The full group of City Matters fan representatives meet up with senior Club representatives four times per season. Meetings last 2 hours and have the below format:
1. Organisation updates – Club.
2. Main discussion item for the full group tabled by the Club – All.
3. Sub-group meeting updates for the full group – All.
4. AOB – All
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