Following your 14 cancellation period, please allow 4 weeks within the UK and up to 6 weeks internationally for your membership pack to arrive. Please only contact Fan Support if your pack has not arrived at this time.
In the meantime, you are still able to reap all the other benefits of your Membership including priority access to match tickets, (Cityzens Matchday and Junior Members only), a 10% City Shop discount (online and in-store) plus a range of exclusive competitions and offers from the Club here.
Phone: +44 (0)161 444 1894
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