You can get a refund up to 7 days before the match by filling out this form. The refund will be processed automatically within 30 days.
Some matches may be rescheduled due to TV broadcasts or cup competition changes. If this happens, all ticket holders will be notified and can request a refund up to 7 days before the new match date and time.
If you're a Season Ticket Member, you can use the Ticket Exchange, Ticket Transfer, or CITC Donation options on your account for matches you can’t attend.
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